Advanced experience in the IT industry and as a developer with 3-4 years Salesforce experience admin/developing on Salesforce, with one lighting project experience.
Full-time
Please check the job description and send your updated resumes to jobs@vernustech.com or Apply through Quick Contact form
Location : MI
VISA: USC/GC/EAD/H1B
Job Description:
• Partner with internal Business teams to develop roadmaps and define business processes while creating associated system requirements.
• Organize and manage project work to drive predictable delivery. On-time and on-budget.
• Lead/participate in system implementation projects including but not limited to requirements documentation, systems configuration, test documentation/execution, issue identification and resolution.
• Understands all aspects of Salesforce configuration and technical/functional capabilities, including all changes and potential system implications related to Salesforce release upgrades.
• Maintains a high-level familiarity with other IT system/business application capabilities and scope definition to make recommendations about potential upstream/downstream integration or functionality intersection points.
• Provides work estimates that permit prioritization and assignments to be made
• Oversee day to day operations, maintenance, and support of Salesforce CRM environment.
• Able to effectively communicate with the non-technical audience to understand business needs and explain complex systems and technical topics in a clear and concise manner
• Utilize analysis and diagramming tools to represent business processes.
• Maximize the value from Salesforce and make decisions on in-built vs custom build solutions.
• Continuously expand Salesforce knowledge and leverage new capabilities and features to meet business needs
• Coach and mentor peers and emerging members of the team while advocating for Salesforce best practices.
Required: • Bachelor’s degree in computer science or related fields
• Minimum work experience: 5+ years of work experience in IT
• 2 to 5 years of experience with Salesforce Service Cloud, Sales Cloud, and Marketing Cloud
• Salesforce Admin Certification (current)
• In-depth understanding of the capabilities and constraints of the SFDC CRM application.
• Self-motivated, creative and team player with customer focus
• Strong problem solving and critical thinking skills
• Excellent oral and written communication skills
• Agile Methodologies
• Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify root causes, and anticipate implications
Preferred:
• Working knowledge of JIRA, Visio
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